Overview<\/p>\n\n\n\n
Our refund and returns policy lasts 14 days<\/strong>. If 14 days have passed since your delivery, we cannot offer you a full refund or exchange.<\/p>\n\n\n\n To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.<\/p>\n\n\n\n \u26a0\ufe0f Important Exceptions (Custom & 3D Printed Goods):<\/p>\n\n\n\n Returns Process<\/p>\n\n\n\n To complete your return, we require a receipt or proof of purchase. Please contact our support team before sending any items back.<\/p>\n\n\n\n There are certain situations where only partial refunds are granted or returns are rejected:<\/p>\n\n\n\n Refunds<\/p>\n\n\n\n Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few business days.<\/p>\n\n\n\n Late or Missing Refunds<\/p>\n\n\n\n If you haven\u2019t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank, as processing times vary.<\/p>\n\n\n\n If you\u2019ve done all of this and still have not received your refund, please contact us at contact@craftinium.com<\/strong>.<\/p>\n\n\n\n Sale Items<\/p>\n\n\n\n Only regular-priced items may be refunded. Sale or clearance items cannot be refunded.<\/p>\n\n\n\n Exchanges<\/p>\n\n\n\n We only replace items if they arrive defective or damaged. If you need to exchange it for the same item, send us an email at contact@craftinium.com<\/strong> to arrange the replacement.<\/p>\n\n\n\n Shipping Returns<\/p>\n\n\n\n To return your product, you must contact us first to obtain the appropriate return shipping address.<\/p>\n\n\n\n You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your total refund amount.<\/p>\n\n\n\n We highly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.<\/p>\n\n\n\n Need Help?<\/p>\n\n\n\n Contact us at contact@craftinium.com<\/strong> for any questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":" Overview Our refund and returns policy lasts 14 days. If 14 days have passed since your delivery, we cannot offer you a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. \u26a0\ufe0f Important Exceptions (Custom & […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"yoast_head":"\n\n
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